Scope is agreed per account — a 50-SKU brand and a 5,000-SKU catalog need different attention. These are the areas the work is drawn from.
Seller onboarding and account audit
We review your current Seller Hub setup, live assortment, pending listings and operational backlog. For a new account, we help organise the product data and documents needed for the planned launch. For an established seller, we record a starting baseline and prioritise the issues affecting availability, conversion or margin. You receive a defined scope with responsibilities, required access and decisions that remain with your team.
Catalog listing and QC resolution
We organise your source catalog around seller SKUs, the relevant Flipkart vertical and the fields in its current listing template. Titles, specifications, images and variant details are checked against your actual product information. When a submission fails QC, we review the reported reason, correct the underlying data and track the next submission. The aim is a reusable catalog that your team can maintain as the assortment grows.
Product content and discovery
We improve titles, key features and attributes so shoppers can understand the product and compare it accurately. Work starts with the questions buyers ask: dimensions, material, compatibility, quantity, use and what is included. We remove conflicting information between images and copy, then review available visibility and conversion signals. Content changes are documented so you can connect an edit to later performance without assuming every movement came from that edit.
Pricing and inventory management
We help define a price floor using your product costs, packaging, applicable marketplace charges and expected operational costs. Competitor prices provide context, while your margin determines the room for discounts. Inventory reviews focus on sellable stock, fast-moving variants and replenishment decisions. We agree how stock updates reach Seller Hub and who confirms physical availability, especially when the same inventory is also sold through other channels.
Flipkart Ads management
Advertising support covers product selection, campaign organisation, budget pacing and performance review using the controls available in your account. We group products with sensible commercial similarities and compare advertising spend with sales and contribution. Low stock, weak content or poor unit economics are flagged before increasing budgets. Your agreed advertising budget remains separate from the management scope, and campaign changes are tied to a clear objective and review period.
Orders and dispatch coordination
We review order exceptions and coordinate the panel workflow with the team handling physical fulfilment. The scope can include label preparation, pick-list organisation and follow-up on stock or dispatch blockers. Your warehouse remains responsible for accurate picking, packaging and handover unless a different arrangement is explicitly agreed. A visible exception list helps everyone understand which orders need attention, who owns the next action and what evidence is missing.
Returns, RTO and support cases
We separate customer returns from return-to-origin cases and examine patterns by SKU and available reason codes. Product information, sizing, packaging and fulfilment errors need different corrective actions. Where a case may qualify for a marketplace claim, we help organise the relevant order details and supporting evidence for submission. We track follow-ups and outcomes, while Flipkart decides eligibility and resolution under the rules applicable to the case.
Account health and reconciliation
We monitor the account notifications and performance information available in Seller Hub, keeping corrective tasks assigned to an owner. Reporting connects orders, returns, deductions and settlement records with your cost data wherever those records are available. Missing information and unresolved differences are shown explicitly. This gives you a practical view of which products contribute to the business and which operational problems need attention before more inventory or advertising is committed.