Frequently asked questions
Meesho seller support FAQs
Is EcomFriendly the official Meesho seller support team?
No. EcomFriendly is an independent seller-tools and workflow-support provider. We can help you prepare information, use our tools and build a clearer operating process. Meesho alone controls seller verification, KYC decisions, account recovery, payments, penalties and official support tickets.
What does Meesho seller support from EcomFriendly include?
Support can cover account-readiness checklists, first-catalog planning, bulk-upload preparation, listing-field workflows, order acceptance routines, label processing, profit checks and setup or activation of EcomFriendly tools. The exact next step depends on the blocker you share.
What do I need before creating a Meesho seller account?
Meesho’s current public onboarding pages say sellers need an active bank account plus either a GSTIN or, for eligible non-GST sellers, an Enrolment ID/UIN. Composition GSTIN and non-GST routes have restrictions, including in-state selling. Always confirm the current rule on Meesho’s official registration page before applying.
Can I sell on Meesho without a regular GSTIN?
Meesho currently says eligible sellers may register with an Enrolment ID/UIN, and sellers with a Composition GSTIN may also register. Those routes are limited to sales within the registered state and are subject to turnover and product eligibility rules. EcomFriendly does not provide tax advice.
Will you ask for my Meesho password or OTP?
No. Never share your Meesho password, OTP, bank OTP or card PIN. EcomFriendly guidance is designed so you keep control of your own logged-in Supplier Panel. Browser tools process supported files locally, and extensions work inside your existing session.
Can you upload catalogs or accept orders for me?
We provide checklists, troubleshooting and software-assisted workflows; we do not take custody of your seller account or promise fully managed account operation. You review and submit catalogs, prices and orders. Automation settings remain under your control.
How much does Meesho seller support cost?
The self-serve guides, profit calculator and label cropper are free. The Meesho Automation plan shown here is ₹199 per month for 500 tokens or ₹999 per year for unlimited use. If you request work outside the published tool scope, we confirm scope and any fee before work begins.
What if my account is blocked, KYC is rejected or a payment is missing?
Those issues require official Meesho action. Use the support option inside the Supplier Panel or Meesho’s official supplier-support channel. We can help you organise the facts and screenshots, but we cannot approve KYC, restore an account, release a payment or override a Meesho decision.